![]() It's important to note that if you're not at least a little comfortable editing your windows registry, you will need to either upgrade to Windows 10 or install and use a different mail app ( Thunderbird?) as most other mail clients will include their own security libraries instead of relying on WinHTTP/schannel and therefore will support TLS1.2+. You will need to apply updates or patches to add support for TLS 1.1 and TLS 1.2 in the WinHTTP/schannel libraries, then you may also need to manually enable those functions. Unfortunately the Windows Mail (but not Windows Live Mail - that's a different app) security library only supports up to TLS 1.0 - if you are using Windows Mail on Windows 8.1 or earlier, you will need to change mail apps to Outlook or Thunderbird, or any other app that uses TLS 1.2, in order to resume connectivity to our servers. Why Microsoft would rely upon a completely different, and apparently inferior, library for security than the one that's built into their own OS is beyond us. ![]() Please Note: the Windows Mail app that's built in to Windows 8.1 for some reason does not use the built-in schannel system that Outlook and Internet Explorer use. Unfortunately, users of Windows 7 and 8 (NOT 8.1) are likely to experience connection errors if they are using Outlook or Windows Mail as those mail apps make use of the WinHTTP (schannel) libraries which don't support TLS1.2 by default. You are unable to connect to our mail services while using Windows 7 or Windows 8.0. Unable to connect to mail servers using Outlook on Windows 7 or 8
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